FAQs
🛒 ORDERS
📦 How do I place an order?
- 🛍️ Browse and click Add to Cart. Check your cart by clicking the icon on the top right.
- ➕ Close the cart to continue browsing. Items remain saved.
- ✅ Click Checkout when ready. Double-check details. Click Return to Cart to edit.
- 👤 Log in or continue as guest. We suggest creating an account for easier checkout next time.
- 💳 Select shipping and payment, then click Complete Order.
- 📧 Wait for your order confirmation. We'll begin processing after payment.
💰 What are my payment options?
Click here to view all available payment methods.
📤 Where do I send proof of payment?
If you used Bank Deposit/Online Transfer or Money Remittance, email your proof to hello@1930clothing.com with your FULL NAME & ORDER NUMBER in the subject line.
🔎 How can I check if an item is available?
If it’s on the website, it’s available. Sold-out items will be clearly marked.
🔄 Do you restock sold-out items?
We rarely restock to focus on new styles. Turn on IG post notifications or subscribe to our mailing list. Click "Email me when available" on product pages if applicable.
✏️ Can I change my order?
All orders are final once placed. Please reach out if you’re unsure before checking out.
🤝 Do you accept resellers?
Not at the moment. We only sell directly via our website and official platforms.
📏 SIZE GUIDE
📐 How do I know which size to pick?
Click here to view our Size Guide. We recommend using a tape measure for best accuracy.
📊 Can free size fit me?
Free size fits standard Small to Large frames. Refer to our Size Guide and item descriptions for specifics.
🏷️ OVERRUNS
🆕 Are these pre-loved items?
No, all items are brand new.
⚠️ Is it possible to receive damaged items?
We carefully inspect every item before shipping. If anything is missed, please email us within 48 hours with photos. Note: slight flaws are expected on overruns and are reflected in pricing (70–90% off).
⏳ RESERVATION / CANCELLATION
📌 How long can I reserve an item?
You can reserve items for up to 2 days.
❌ Can I cancel a confirmed order?
If payment isn’t received in 2 days, the order is canceled. After 2 unpaid cancellations, customers will be banned from future purchases.
🚚 SHIPPING & DELIVERY
📅 When will I receive my order?
Metro Manila: 1–2 days after payment
Provincial: 2–7 days after payment
(Delays may occur due to external factors)
📦 Who are your couriers and how much is shipping?
- LBC / SPX / GOGO
🕐 What is your shipping schedule?
We ship daily, except weekends and holidays.
🔍 How can I track my order?
Tracking numbers are available upon request. Click here to access tracking links.
📫 What if my order hasn’t arrived yet?
If your order hasn’t arrived within the standard time, let us know so we can follow up.
- Metro Manila – 1 to 3 days
- Provincial – 2 to 7 days
🔁 RETURNS & EXCHANGES
Click here to view our Return & Exchange Policy.